Questions & Answers
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Shopping Information
Shipping charges for purchases made through our Online Shop?
We provide speedy UK delivery at prices starting from just £4.99. Purchases of more than £50 can be eligible to receive the free shipping standard.
What is the time frame for delivery to take?
Most UK orders are delivered within 3 to 7 days of working. You'll be provided with a tracking number when your order is shipped.
What is the best way to access the receipt?
You'll receive a digital receipt by email following the purchase. You can also sign into your account and download receipts from previous orders.
Do I have the option of adding the gift receipt to my purchase?
Yes! Make sure to leave a note at checkout and we'll send you the gift receipt, but not show prices.
What is the time frame I need to return my order?
We provide the option of 14 days for returning items. The items must be unopened and in their original packaging. Contact us prior to returning.
Payment Information
What is the process for getting to be reimbursed in return?
Refunds are processed using your initial payment option when the items returned are examined.
Can I get repaid by the original payment method?
Yes, All refunds are made to the same account or card that was used at checkout.
Does the country of delivery differ from the country of billing?
At the time, we only deliver to the UK. Your billing address may differ, but the delivery must be made to the UK address.
Do I get exactly what's in the photos of the product?
Yes. All photos are of the real product. You see what you receive -and there are , there are no surprises.
Do out-of-stock products get restocked?
Yes. We frequently replenish our most popular designs and colours. Subscribe to receive restock alerts on our page of the product.
Orders and Returns
What's the length of time it will take and what does the charge?
Delivery is approximately 3-7 work days. The shipping cost costs start from £4.99, and orders of more than PS50 will be delivered for free.
Which browser is the best for your site?
Our website is compatible with Google Chrome Safari, Edge, and Firefox. Be sure that your browser is up-to-date to provide the most optimal experience.
How do I sign up for the Newsletter?
Please scroll down to the end of our website and then enter your email. Subscribers receive exclusive deals and news on the latest products.